Privacy Policy
At Far East Collections we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard the data you provide while browsing our archive, contacting or purchasing an item.
1. Information We Collect
We collect information only when you voluntarily provide it to us. This includes:
Contact Information: Your name, email address, and shipping address when you make an inquiry or a purchase.
Transaction Details: Records of items you have purchased from our Southeast Asian, Chinese, or Burmese collections.
Technical Data: Your IP address and browser type, collected via cookies to improve your experience on our site.
2. How We Use Your Information
Your data is used strictly for the following purposes:
Order Fulfillment: To process and ship your acquisitions and provide provenance documentation.
Communication: To answer your research inquiries or provide updates regarding your orders.
Website Improvement: To analyze how visitors interact with our digital archive so we can improve our site navigation.
3. Data Storage and Security
As we operate in Brisbane, Queensland, we comply with the Australian Privacy Principles.
We do not store your credit card or financial details on our servers. All payments are processed through secure, third-party gateways by mutual agreement.
We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.
4. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website (like our hosting provider) or conducting our business (like shipping couriers), so long as those parties agree to keep this information confidential.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect how some features of the site function.
6. Your Rights
You have the right to:
Request a copy of the personal information we hold about you.
Request that we correct any inaccuracies in your data.
Request that we delete your personal information from our records.
7. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our contact page